IDENTIFYING THE ACCEPTANCE OF ONLINE BANKING SERVICES AMONG UTHM STAFF IN PARTI RAJA

SHAMSURRI, ATHIRAH IZZATI (2017) IDENTIFYING THE ACCEPTANCE OF ONLINE BANKING SERVICES AMONG UTHM STAFF IN PARTI RAJA. Other thesis, Universiti Tun Hussein Onn Malaysia.

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Abstract

The aim of this paper is to identify the acceptance of online banking services among Academic Staff UTHM in Parit Raja. The objectives for this research is to identify the factors acceptance of online banking services among Academic Staff UTHM in Parit Raja and to identify the relationship between the factors that drive the acceptance to accept and use online banking services among Academic Staff UTHM in Parit Raja. The questionnaires were distributed to 250 Academic Staff UTHM as a respondent in Parit Raja. This research have been measured by considering about four main variables that was, perceived usefulness, perceived ease of use, quality of the internet, and trust towards intention to accept and use online banking services. The research construct based on Technology Acceptance Model (TAM) and using the IBM Statistical Package for Social Sciences (SPSS) Statistics Version 24 to analyzed the data. Therefore, the result for this research presented that the perceived usefulness was the main factor acceptance of online banking services among Academic Staff UTHM in Parit Raja and the correlation test for each factors of accepatance was correlated with intention to accept and use online banking services. Meanwhile, the null hypothesis for this research was rejected and alternative hypothesis showed the significant effect and acceptable result.

Item Type: Thesis (Other)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Technology Management and Business > Department of Production and Operation Management
Depositing User: Mr. Te Chuan Lee
Date Deposited: 07 Mar 2018 09:46
Last Modified: 07 Mar 2018 09:46
URI: http://ethesis.uthm.edu.my/id/eprint/287

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